Effective as of April 29, 2025
This website is operated by KUMPELS S.A.S., a simplified stock company, identified with NIT 901581230-8, legally constituted in Colombia (hereinafter, "KUMPELS") and You, our User.
Contact: info@kumpels.com.co
By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must refrain from using the site.
This website aims to provide information about our products, services, projects, articles of interest, and facilitate contact between KUMPELS and people interested in our health technology solutions.
KUMPELS will make its best efforts to keep the website operational and error-free. However:
We do not guarantee continuous availability or freedom from interruptions.
We are not responsible for damages resulting from site malfunction, server failures, or Internet connections.
We do not assume responsibility for viruses or other elements that may affect user devices through site usage.
📧 Technical Support: Any technical failures can be reported to info@kumpels.com.co and we will try to resolve them promptly.
You agree not to use the site for fraudulent, illicit purposes, or that violate the rights of KUMPELS or third parties.
All website content, including texts, logos, designs, graphics, images, software, databases, and source code, are property of KUMPELS S.A.S. or have legal license.
No transfer of rights is granted. Unauthorized use will be sanctioned according to law.
The processing of personal data you provide will be done in accordance with KUMPELS' Privacy Policy, in compliance with Law 1581 of 2012 and other applicable regulations.
You declare that you have authorization to share any data entered, and agree to hold KUMPELS harmless against any claim arising from improper use of information.
KUMPELS will not be responsible for errors or omissions in information entered by you or third parties through forms.
You can submit PQRS related to site content or forms by email:
info@kumpels.com.co
You will receive a response within fifteen (15) business days following, according to internal service procedures established by KUMPELS.
KUMPELS may modify these Terms and Conditions at any time. Changes will be published in this same section, and will be considered accepted if you continue using the site.
These terms will be in effect while you use the site. You may stop using it at any time.
KUMPELS may restrict your access if you breach these terms or if security risks are detected.
This agreement is governed by Colombian law.
Notifications directed to KUMPELS must be sent to: info@kumpels.com.co
Notifications directed to you will be sent to the email you registered through the website.